Scale care delivery while reducing provider burnout
Mila, your customizable AI healthcare worker, automates care navigation and adherence, ensuring patients follow treatment plans with provider-approved guidance. By automating pre and pos visit followup, Mila enables providers to focus on delivering quality care while improving operational efficiency.
Providers
Problem you face
Inadequate staffing makes care delivery for activities like pre and post follow-up for chronic care management, preventive care, post hospital discharge and others inconsistent and incomplete. This leads to missed appointments, incomplete procedures, and preventable readmissions, impacting care and revenue. Manual approaches to close this gap have increased administrative burden and contribute to provider burnout, reducing capacity to focus on high-value care.
How Mila Helps
AI-driven workforce to augment your staff, delivering care 24×7 and reducing burn-out.
Automation to streamline patient adherence to treatment plans, medications, and follow-ups.
Proactive reminders and nudges for appointments, procedures, and lifestyle adjustments, reducing no-shows and preventable readmissions.
Provider Benefits
- Scales care delivery by automating routine workflows
- Reduces communication and administrative burden
son providers
- Increases adherence, improves quality metrics, and unlocks revenue growth and value-based care servings
Patients
Problem you face
Patients often leave their provider’s office with limited clarity on their care plan, as brief visits cover a range of critical topics like diagnosis, treatment plans, lifestyle modifications, and follow-up needs. Studies show that patients remember less than half of the information shared during visits, leaving them struggling to manage their health independently. Without access to consistent, provider-approved guidance, patients often face unnecessary confusion, delayed care adherence, and missed opportunities for better health outcomes.
How Mila Helps
Seamless access to provider-approved care guidance: Mila offers personalized, AI-driven support for treatment plans, lifestyle changes, and follow-ups—available 24/7 via SMS, webchat, voice, or video.
Proactive care navigation: Mila automates reminders for medications, appointments, and preventive care, ensuring patients stay on track without requiring frequent provider intervention.
Actionable and trusted information: Timely responses to patient questions with validated, clinically accurate content, empowering informed decision-making.
Patient Benefits
- Enhanced adherence to treatment plans and follow-ups
- Improved health outcomes through consistent care navigation
- Empowered, guided care without the frustration of searching for answers
Payers
Problem you face
Payers are driving the adoption of value-based care models to incentivize better patient outcomes while reducing overall healthcare costs. However, scaling these models requires providers to proactively manage care pathways, including preventive care, chronic disease management, and post-discharge plans. Current tools fail to offer a scalable, streamlined solution for managing patient populations, leading to lower adoption of value-based care and ineffective risk management strategies. Payers also face challenges with achieving consistent health outcomes and improving metrics such as HEDIS Scores and STAR ratings.
How Mila Helps
Comprehensive care pathway management: Mila automates care navigation, chronic disease support, and post-discharge adherence to align with payer-driven value-based care goals.
Improved metrics for reimbursement: Mila improves HEDIS Scores, STAR ratings, and patient satisfaction metrics by driving adherence to treatment plans and preventive care schedules.
Scale value-based care: Mila enables scalable implementation of value-based care delivery, helping payers and providers collaboratively manage population health and optimize risk-sharing contracts.
Payer Benefits
- Scales and sustains the adoption of value-based care models
- Improves population health outcomes while reducing healthcare costs
- Optimizes risk capitation strategies with predictive analytics and proactive care management
Add Mila to your team today
Mila’s intelligent automation boosts provider efficiency and scales care delivery, enabling providers to focus on high-value care. By reducing administrative burdens, optimizing workflows, and improving patient adherence, Mila drives revenue growth and ensures the highest quality of care—all while lowering costs and improving outcomes.
